FAQ's - Gift Cards

Here are all your frequently asked questions about Gift Cards. If you have any other questions not covered below, then drop us a line on live chat or email!

Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.

Can more than one gift card be used towards a purchase?

Yes. You can redeem another gift card during checkout. If you have a £10 and £20 and the purchase is £40, then you can simply use the two gift cards and pay the balance.

Can a gift card be used to buy a gift card?

No, you can't use a gift card to buy another gift card.

Can Gift Cards be topped up or reloaded?

No, the gift card is only available to purchase once. If you use it up, then simply purchase more!

Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can gift cards be used in conjunction with a discount code?

Yes, gift cards are a form of payment so all discounts would still apply on your purchase.

Can I check my balance on the website?

Not at this time. However, just drop us a message on our live chat or email and we will respond with your balance! Simple!

Do gift cards expire?

Yes, all gift cards issued on the site are valid for 12 months from the date of purchase. If you want to extend it after that time, you can contact us and for a small fee we can extend it.

Can I get a new gift card if I lose it or misplace it?

Unfortunately, no. Gift Cards are treated like a cash purchase, if you lose it then there is nothing we can do. So keep them safe!